Methods of Payment
Pre-payment Guidance for Eurotunnel Freight Traffic
With effect from 1 April 2021, pre-payment is required before we are able to process any documentation received, by way of a PHILIS Pre-Payment Account. You will therefore need to make sure cleared funds are registered in PHILIS for your imported consignment to be cleared.
Payments should be made by BACS/Electronic Bank Transfer as follows:
- Natwest Bank
- Sort code: 600121
- Account number: 74313363
- Account Name: Ashford Borough Council
- Reference Details: Please ensure that you only quote your unique PHILIS Reference number in this field which will have been issued by Ashford Port Health.
For international agents/haulier’s without access to GB bank transfers the following international codes should be used :
- BIC NWBKGB2L
- IBAN GB14NWBK60012174313363
Please ensure that your Unique PHILIS Account Number that has been already provided to you is quoted in the correct format e.g; PH0000... No other details should be specified in this field. This will ensure that your payments can be automatically identified.
If any payments are sent without the correct reference number or format quoted, this could result in a delay in payments being applied to your PHILIS account.
Failure to provide copies of Bank Payment Notifications as outlined below will result in a delay in payment being applied to your PHILIS Account.
If payments cannot be made by BACS then you can use our online card payment form. Follow the instructions, the form will ask you to identify what type of goods you are importing and will request your unique PHILIS identity number. Please ensure that your Unique PHILIS Account Number that has been already provided to you is quoted in the correct format e.g; PH0000. This will ensure that your payments can be automatically identified.
If documentation is received before payment is made we can take no responsibility for the allocation of particular funds to specific documentation.
Please ensure that a copy of your bank or online remittance advice stating the amount and value/payment date of the payment in question is emailed to firstname.lastname@example.org in order that your PHILIS account can be updated as soon as possible.